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Shipping & Delivery


At Cretex, we have full confidence in our varied range of services, products and e-business solutions. We leave no stone unturned in providing our esteemed clients fast, reliable and exceptional service guarantee every time in time we do business with them. All the services available at Cretex's website are carried out for the clients after extensive project analysis using a complete scope document. It ensures full understanding of the work and almost no possibilities of any project cancellation, reversal or dispute. However, any Shipping & Delivery is taken place abiding a set of conditions.

Digital Delivery
  • All our products and services are delivered digitally. Upon successful purchase, you will receive:
  • Instant access to downloads
  • License keys or activation codes (if applicable)
  • Onboarding instructions or account setup emails
  • Receipts and invoices
  • Digital delivery is sent via email and/or made available in your user dashboard.
Delivery Timeframes
  • Downloadable Software: Immediately after purchase confirmation.
  • License/Activation Keys: Instantly or within 5 minutes via email.
  • SaaS/Subscription Services: Account access is granted as soon as your payment is processed.
  • Custom Software or Enterprise Packages: Delivery timelines will be communicated during the sales or onboarding process.
  • If you do not receive your digital product within 15 minutes of your purchase, please check your spam/junk folder or contact our support team.
Availability
  • Our software products are available for purchase and use worldwide. Please note that local regulations may affect access in certain countries.
Delivery Support
  • If you encounter any issues with downloading your software, accessing your account, or receiving your license keys, our support team is here to help.
  • Email: info@cretexsoftwareservices.com
  • Live Chat: Available 9 AM – 6 PM (GMT), Monday to Friday
  • Help Center: https://cretexsoftwareservices.com/contact.html
Security and Verification
  • To protect our users and prevent unauthorized transactions:
  • We may require verification for high-value or bulk purchases.
  • Suspicious transactions may be subject to additional review, which may delay delivery.
Shipping & Delivery
  • For details on Shipping & Delivery, please visit our Shipping & Delivery page.